Gaming should be fun — not stressful. 12bet believes every player deserves a safe, informed, and controlled gaming experience. Explore our responsible gaming policy and tools in detail on this page.
Core Commitment
Adults Only
Support Services
Protection Tools
Safe Environment
Our Responsible Gaming Tools
12bet provides these tools free of charge to keep every player safe
Decide in advance how much you'll deposit daily, weekly, or monthly. Once a limit is set, reducing it takes effect immediately, but increasing it requires a 7-day wait — this is an intentional safeguard.
If you feel your gaming is getting out of control, activate self-exclusion. You can close your account for anywhere from 30 days to permanently. Once exclusion is active, no marketing messages will be sent to you.
Set how long you want to play each session. When time is up, 12bet will automatically notify you and encourage you to take a break. A simple way to build healthier gaming habits.
Once your losses reach a set amount, your session will automatically end. This is one of the most effective features for limiting financial harm and a key part of responsible gaming at 12bet.
Take a temporary break ranging from 24 hours to 6 weeks. During this time, you won't be able to log in. It's a chance to clear your head, reflect on things, and come back with a fresh perspective.
Pop-up notifications appear at set intervals showing how long you've been playing and how much you've won or lost. These small reminders keep you informed and help you avoid impulsive decisions.
Responsible gaming at 12bet is more than a rule — it's a core value. Online gaming can be fun, but we're committed to making sure it never becomes a source of financial stress, mental strain, or family conflict.
Online gaming is growing in popularity across Bangladesh. With that growing interest comes a need for greater awareness. 12bet believes that an informed player is a true winner — someone who knows when to stop, how much risk to take, and how to keep gaming within the bounds of entertainment.
Keep in Mind: Gaming is never a reliable source of income. Never bet money you can't afford to lose. Responsible gaming means understanding your financial limits and sticking to them.
12bet's responsible gaming policy is built to international standards. We continuously improve our tools and support to ensure every player's experience remains a positive one.
Follow a few simple habits to keep your gaming on 12bet enjoyable and safe.
12bet encourages every player to stay aware of their own habits. Gaming addiction develops gradually — the earlier you spot the signs, the easier it is to address.
Warning Signs: If more than one of the following applies to you, don't wait — seek help now.
As part of 12bet's responsible gaming approach, ask yourself these questions. Honest answers will point you in the right direction.
Have you ever thought that you should cut back on or stop gaming?
Has anyone ever criticised your gaming habits or expressed concern about them?
Have you ever felt ashamed or regretful about your gaming?
Have you ever turned to gaming to escape everyday problems or stress?
Have you ever spent more on gaming than your set budget?
Has gaming had a negative impact on your family, friends, or career?
If you answered "Yes" to 2 or more questions, contact the 12bet support team or consider using the self-exclusion tool.
Follow the steps below to set up responsible gaming tools on your 12bet account.
Log in to your 12bet account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the menu.
Choose from deposit limits, loss limits, session limits, or self-exclusion — whatever suits your needs.
Set your limits on a daily, weekly, or monthly basis and choose how long they will remain in effect.
Save your settings. A confirmation will be sent to your email. Limits take effect immediately.
12bet strictly prohibits anyone under 18 from opening an account or playing. Age verification is mandatory at registration. That said, as a parent or guardian, there are steps you can take as well.
Our Commitment: If an underage account is identified during 12bet's verification process, it is closed immediately and all funds are returned.
As part of our responsible gaming commitment, 12bet helps players struggling with gaming addiction access professional support. Reaching out for help takes courage — you don't have to face it alone.
If you or someone close to you may be struggling with gaming addiction, take the steps below. The 12bet support team will help direct you to the right place.
12bet Support Contact
Important Warning
Frequently Asked Questions
Frequently Asked Questions About Responsible Gaming
Gaming on 12bet isn't just about winning — it's about entertainment. Use our responsible gaming tools and enjoy a safe experience.